Terms and conditions
MecModels
Internet: www.mecmodels.com
E-mail: mark@mecmodels.com
1. contract
2. prices
3. payment options
4. shipping cost
5. delivery time
6. satisfaction guarantee
7. MecModels’ privacy policy
8. foreign orders
1. Contract
When placing an order in our webshop a contract is established. As a confirmation you will receive an email with the order details.
MecModels can not be held responsible for any faults or mistakes when filling in your oder form.
2. Prices
Our prices are in Euro , including tax (VAT), excluding shipping- and payment cost
3. Payment options
Your order needs to be paid in advance. Paypal is the only payment option at this moment. For more information on Paypal see www.paypal.com .
4. Shipping cost
When ordering in the webshop you are asked to choose a way of delivery; enveloppes or parcels within or outside of Europe. Choose ‘enveloppes’ when ordering only printed accesories; when ordering resin or plaster accesories (too), choose ‘parcels’.
Shipping is done by TNT.
If, for some reason, we decide to ship your order in more than one shipment; the extra shipping cost are on us.
5. Delivery time
We will do our best to hand over your order to TNT within 1-7 workdays. Please keep in mind that MecModels is a small bussiness and many articles are limited productions . Feel free to contact us about availability.
Estimated delivery time foreign orders Tnt Express:
- 1-2 days: Belgium, Denmark, Germany, Luxembourg
- 2-4 days: Austria, Finland, France, Ireland, United Kingdom, Sweden
- 3-5 days: Czech Republic, Hungary, Italy, Poland, Portugal, Slowakia, Spain
- 4-7 days: Estonia, Latvia, Lithuania, Slovenia, Suisse
- 8-12 days: other European countries, United States of America, Canada
- 10-20 days: other countries outside of Europa
Local customs may delay delivery time
6. Satisfaction guarantee
MecModels’customers have the right to return articles; shipping cost are on customers account and articles have to be undamaged and in original packaging.
Whenever you wish to return an article, contact us and after receiving our reaction please return the article within 8 working days.
Terms and conditions when returning an article:
- email- correspondence
- we receive your return-notification within 8 working days after receiving your order
- returning articles can be done once per order
- MecModels will as soon as possible, after receiving your return-package, refund your order (without customers return shipping cost)
7. MecModels’ privacy policy
MecModels won’t provide your personal information to third parties. We appreciate your confidence in us and we will do our best to protect your privacy.
8. Foreign orders
MecModels delivers worldwide (orders up to 5 kilos).
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